Incident Handling
However well you manage your business, things can still go wrong. Quite likely something out of your control. Thankfully most customers are understanding, providing the issue is dealt with successfully, it can actually boost their opinion of you.
Incident Mess Up
Bad incident handling however is disastrous, hard won reputations can be lost in minutes, and you can be confident upset customers will be quick to let their friends know how you let them down.
Knowledge Base – Online Presence:
How to Print Address Labels
How to Print Address Labels - If you’re looking for a simple and seamless way to print address labels, then look no further. One of the largest e-commerce platforms in the world, Shopify offers [...]
What’s The Best Video Software For Video Marketing?
When it comes to marketing your business, having good video software is just as important as having the right script for video marketing. With so many different video software options out there, how do [...]
How to Pick the Best Social Media Platform for Your Business
Brands not engaging with social media in 2022 will miss out on many opportunities to grow their brand and audience. It is safe to say that having a social media presence is essential if [...]
Business Management 101: Marketing Your Business in a Competitive Industry
Without a doubt, one of the most challenging parts of managing a business is trying to market to your target audience. Chances are, your audience is already the target of many other companies, making [...]
How HR Analytics Can Improve How Your Business Operates
Employees are the foundation of any business. Although a company may have a perfect concept, with a wide market which is just waiting to be taken advantage of, without productive, engaged employees, the business [...]
Why CRM is important for your digital marketing strategy
The acronym CRM stands for Customer Relationship Management. If you're running a successful business (or if you plan to do so), your relationship with your trusty customers should be top-notch. CRM is well-known as [...]