Privacy Policy, Terms & Conditions


Privacy Policy, Terms & Conditions for Web-Clubs Ltd (company no. 3840325) and Web Solutions (UK) Limited  (company no. 03969377) a wholly owned subsidiary of Web-Clubs Ltd
The Club House, East Street, Chesham, Bucks, HP5 1DG
www.b2bwebsolutions.co.uk – www.web-clubs.co.uk

Web-Clubs Ltd is an independent company set up in March 2000. Its business is in operating and developing a series of special interest club websites that provide a meeting place for like-minded individuals where they benefit from free membership and objectivity in delivering useful content; such as information and practical advice, new ideas and events, discounts and offers, Q&A’s, links to related sites, exclusive deals and free to enter competitions. Contact with members is maintained by regular club email newsletters. By registering free with any one or more of the clubs: Travellers; Gardeners; Homeowners; Motorists; Vino; Quiz; Prize Club; eCards; B2B Club you have access to the total offering of Web-Clubs, including Club Offer, Net Offers & Lifestyle Club services, and its associated operations, and agree and accept these terms and conditions of being a Web-Clubs member.

Privacy Policy

The Privacy Policy is committed to ensuring that your privacy is protected. This policy explains:

  • How we use the information we collect about you
  • How you can instruct us if you prefer to limit the use of that information
  • The procedures we have in place to safeguard your privacy
The information we collect and how we use it:

You can visit our sites without telling us who you are or revealing any information about yourself. However, if you wish to make use of the wide range of services we offer to our members, we will need you to register. Each Club is free to join. We will need to know your first and last names, e-mail address, postal address, date of birth (to verify being 18 years or over) and in certain circumstances (e.g. if you are purchasing any goods or entering any competitions) we will also need to know further details (e.g. telephone number, delivery address and so on).

We gather this information to allow us to provide a better service to our membership. Where information is required for transactions (e.g. where you buy goods) the information is used by us and our suppliers to allow the transaction to proceed smoothly and to aid the ease with which transactions are conducted and to facilitate delivery of the goods.

We may use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop our site and our service and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

We may use your information when you enter a competition, or other promotional activity, so we can administer the competition and notify the winners. We may also use your information to pass on to selected third parties that we feel you might be interested in, so that they can present their information to you.

We may wish to provide you with newsletters or information about special features of our website or any special service or products which we think may be of interest to you.

The information provided to us may be used by Web-Clubs and/or its clients to provide you with information and offers by the specific channel requested. Your data, in full or part, may from time to time, be provided to clients of Web-Clubs to be appended to information they may already hold about you for the purpose of contacting you with information about their products and services. Web-Clubs may from time to time permit third party suppliers to provide all or part of a service to you. Web-Clubs shall only be entitled to supply such of your personal information as is necessary to enable them to contact you concerning the relevant service to you.

We may also use the personal information you provide for the purposes of: identity verification, credit and risk management, revenue collection, database verification and enhancement.

We may pass your details onto trusted partners within the UK for marketing of products and services that may be of interest to you. The following sectors are the industry types you can expect to receive marketing information, services or special offers from : Automotive, Call Centre, Charity, Debt & Tracing, Education, Entertainment\Gaming\Leisure, Fashion, Finance, FMCG, Gambling, Government, Home & Lifestyle, Mobility, IT/Technical, Insurance (Life, Home, Automotive, General, Private Medical, Travel), Legal Services, Mail Order, Pension, PPI, Personal Injury, Publishing/Media, Retail, Sport, Telecoms, Travel or Utilities. We may also supply your data to these sectors via agencies/brokers. Third parties include (but not limited to) Acxiom Ltd, Callcredit Information Group, Omnis Data Ltd, The Goody Bag, ESB Connect, Data Mixx Ltd.

If you would prefer your information not to be used or shared in these specific ways, please e-mail us at [email protected]

Our use of “cookies” and other information gathering technologies:

“Cookies” are small pieces of information that are stored by your web browser on your computer. By using cookies, web sites can track information about visitors’ usage of the site, provide customised content, or even the use of passwords.

We may store cookies on your computer in order to better serve you upon your subsequent visits to the site, i.e. allowing you to go straight to the main site and avoiding the need to go through the registration process. And, temporally, to allow you to login to a club website once registered so that your computer can ‘recognise’ that you are a club member and allow access without the need to re-register.

Most web browsers automatically accept cookies but you can usually change your browser to prevent that.

Should you have any further concerns regarding cookies please visit www.aboutcookies.org

We reserve the right to use other tracking technologies in the future.

How we protect your information:

We have in place various security procedures to safeguard your personal information including secure server software (SSL) for encryption of your credit card information in the event that you purchase any goods via the site – all personal details are handled with the utmost security and care.

In conducting our business we store our primary databases within the UK; our contractors, agents and advisers, may transfer your personal information to countries outside the UK (including outside the European Economic Area), whose data protection laws may not be equivalent to those in the UK. If we do so, we will put in place appropriate measures for the protection of your personal information in such countries.

Updating your details:

If any information you have provided us changes, for example, if you change your e-mail address, residential address, or if you wish to cancel your registration, please let us know by sending an e-mail to [email protected] or by sending a letter to:

Web-Clubs Limited
The Club House
East Street
Chesham
Bucks
HP5 1DG

Your consent:

By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the web site, so that you may be aware of the information we collect and how we use it at all times. We will also e-mail you should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes.

Essentially, by agreeing to become a member of Web-Clubs (through membership of one or more of its clubs) you are granting us permission to contact you about services and offers we provide and allow others which we think are suitable to do likewise.

By submitting your personal data on this site, whether in those fields marked mandatory or otherwise, you are affirming your consent for such information to be used in accordance with this Privacy Policy. You will be able to withdraw that consent at any time by the methods described below.

If you do tick any of the boxes in the fair processing notice inviting you to give your consent, those third parties may contact you by the channels which you have ticked. So, for example, if you tick the post and e-mail boxes, that means that third parties falling in the categories listed above can contact you via post and e-mail but not by the other channels.

If you opt in to telephone calls you are consenting to receiving live calls and recorded calls.

By continuing to use this website you have consented to information being collected from your device by cookies or other similar technologies, for the purposes described in this Privacy Policy, including the display of targeted advertising based on the information provided.

Web-Clubs LTD are the data controller in relation to the information that you provide us with. As a result, we are legally responsible for how that information is handled.

We may process your personal data ourselves or through data processors who will process data on our behalf. If we use data processors we will remain responsible for ensuring that they comply with this policy and data protection law.

We will take every reasonable precaution to safeguard the personal information that you supply.

The personal information you give us to set up and fulfil your order is safely stored in a secure computer vault and only our most trusted operatives have access. If you have given your permission during the ordering process your name and address may be entered on a separate file to receive future catalogues or items of similar interest. You may also have indicated your consent for this basic information to be shared with carefully selected partners who market products we believe will be of interest to you. In either case you may “unsubscribe” from these further communications. We will continue to use the most effective and up-to-date technology as it becomes available, to ensure that details of your identity and activity with our group of companies is closely guarded. We do not collect or maintain any record or information from any person we know to be under 18 years of age.

During the registration process of our websites you may have indicated that you are happy to receive information from carefully selected third parties based on specific sectors, to give you further information on the types of communication you may receive here are the industry sectors and examples of the types of businesses with whom your data will be shared, and may contact you in a marketing campaign:

Sector     Description and examples
Retail
  • Online retail
  • General stores
  • Automotive (including dealerships and accessories)
  • Property
  • Home furnishings
  • Home improvement
  • Fashion and clothing
  • Online retail
  • Telecoms and utilities
Finance
  • Pensions
  • Loans, credit cards and mortgages
  • Automotive (including dealerships and accessories)
  • Investments & savings
  • Insurance Home
  • Car
  • Travel
  • Pet
  • Personal
  • Other Insurance
Travel
  • Holidays
  • Hotel
  • Airlines
  • Travel Booking
Lifestyle
  • Health & Well-being
  • Fitness
  • Charities
  • Media & publishing companies
  • Leisure
  • Gaming
  • Legal Services
  • Educational institutions
Charity
  • Ages
  • Animals
  • Mental Health
  • Overseas Aid
  • Sports Recreation
  • Disabled
  • Environmental
  • Visual Impairments
FMCG
  • Supermarkets
  • Pharmacies
  • Consumables

If, as part of the registration process you have indicated you are happy to receive information from third parties then we will carefully select offers and promotions based on your channel preference and may contact you in line with this policy. You will be able to withdraw your consent form future third party marketing at any time. Data will be retained for 24 months.

Additional third party partner specifics:
Omnis Data Ltd work with a number of brand clients to only market you with specific offers that suit you and your lifestyle. Your information will help the brands that you buy from to engage with you and provide you with a more personalised service along with great offers.

Anti Spam Policy:

Web-Clubs does not condone unsolicited marketing of any nature and this statement applies to those Web-Clubs websites and services that display or link to this notice (“Services”). Web-Clubs prohibits the use of the Services in any manner associated with the transmission, distribution or delivery of any unsolicited bulk or unsolicited commercial e-mail (“Spam”). You may not use any Services to send Spam. You also may not deliver Spam or cause Spam to be delivered to any of Web-Clubs Services or customers.

In addition, e-mail sent, or caused to be sent, to or through the Services may not:

  • use or contain invalid or forged headers
  • use or contain invalid or non-existent domain names
  • employ any technique to otherwise misrepresent, hide or obscure any information in
  • identifying the point of origin or the transmission path
  • use other means of deceptive addressing
  • use a third party’s internet domain name, or be relayed from or through a third party’s equipment, without permission of the third party
  • contain false or misleading information in the subject line or otherwise contain false or misleading content
  • fail to comply with additional technical standards described below; or otherwise violate the applicable Terms of Use for the Services.
  • Web-Clubs does not authorize the harvesting, mining or collection of e-mail addresses or other information from or through the Services. Web-Clubs does not permit or authorize others to use the Services to collect, compile or obtain any information about Web-Clubs customers or subscribers, including but not limited to subscriber e-mail addresses, which are
  • Web-Clubs’ confidential and proprietary information. Use of the Services is also subject to the applicable Privacy Statement and Terms of Use.
    Web-Clubs does not permit or authorize any attempt to use the Services in a manner that could damage, disable, overburden or impair any aspect of any of the Services, or that could interfere with any other party’s use and enjoyment of any Service.
    If Web-Clubs believe that unauthorized or improper use is being made of any Service, it may, without notice, take such action as it, in its sole discretion, deems appropriate, including blocking messages from a particular internet domain, mail server or IP address. Web-Clubs may immediately terminate any account on any Service which it determines, in its sole discretion, is transmitting or is otherwise connected with any e-mail that violates this policy.

Nothing in this policy is intended to grant any right to transmit or send e-mail to, or through, the Services. Failure to enforce this policy in every instance does not amount to a waiver of Web-Clubs rights.

Unauthorized use of the Services in connection with the transmission of unsolicited e-mail, including the transmission of e-mail in violation of this policy, may result in civil, criminal, or administrative penalties against the sender and those assisting the sender.

How to contact us:

We welcome your views about our site and our Privacy Policy. If you would like to contact us with any queries or comments please send an e-mail to [email protected]

 

Terms and Conditions

1. Definitions

1.1 The “Client” means the other party to the contract.
1.2 The “Contract” means the contract between Web-Clubs Ltd. and the Client for the supply of the products or services.
1.3 The “Products” means the subject matter of the contract.
1.4 “Order” means an order placed by the Client in accordance with clause 2.1 hereof.

2. General

2.1 Conditions Prevail.
Contracts, quotations and orders are entered into, made or accepted subject to Web-Clubs Ltd Conditions of Contract as herein printed. Web-Clubs Ltd. Conditions of Contract shall not be deemed to have altered, modified or varied save as mutually agreed by both Web-Clubs Ltd and the Client and confirmed in writing by a director of Web-Clubs Ltd. If these conditions differ in any respect from those of any offer made or order placed by the Client this document does not constitute an acceptance of such offer or order by a counter offer. The giving by the Client of any delivery instructions for the products or any part hereof, or any other conduct of the Client in confirmation of the transaction set out on the face hereof shall constitute an unqualified acceptance by the Client of these conditions.
2.2 Titles.
The titles of the clauses in these conditions shall be disregarded when interpreting the clauses.

3. Quality

3.1 Defects apparent on inspection.
Web-Clubs Ltd. shall not be liable for defects, damage or deterioration in the Products unless the Client gives written notice to Web-Clubs Ltd. of the defects alleged within six months of the date of Product acceptance by the Client. On being so notified Web-Clubs Ltd. shall have the right to inspect and test the Products provided that Web-Clubs Ltd. does so within twenty working days from the receipt of the Client’s notice.
3.2 Extent of Web-Clubs Ltd. liability.
The total liability of Web-Clubs Ltd. in respect of all breaches of contract in relation to the Products shall not exceed the difference between the value of the Products in question at the time of delivery and their value as set out in the invoice. Web-Clubs Ltd. shall have the option of replacing the Products in question and in such a case the Client shall permit Web-Clubs Ltd. to retake possession of the Products originally delivered by Web-Clubs Ltd. and shall deliver the replacement goods within a reasonable time. The replacement Products shall be accepted by the Client in substitution of his rights in respect of the Products replaced. In no circumstances shall Web-Clubs Ltd. have any liability for any incidental or consequential loss or damage whatsoever and the Client is expected to insure accordingly.
3.3 Consequential loss.
Web-Clubs Ltd. shall be under no liability whatsoever for any loss or damage howsoever caused by any defect in any of the products or arising out of or in connection with the operation of any of the Products.
3.4 No withholding or set-off.
The Client shall not be entitled by reason of any claim against Web-Clubs Ltd. to withhold payment of the price of the Products or to claim any right of set-off against any payment due to Web-Clubs Ltd. under this or any other contract.
3.5 Warranty personal
This warranty applies to the original Client only and is not transferable without written permission from Web-Clubs Ltd., such permission not to be unreasonably withheld.
3.6 Warranty exclusive.
No warranty as to fitness for a particular purpose, even if such purpose is known to Web-Clubs Ltd., or merchantable quality shall apply to the supply of the Products by Web-Clubs Ltd. hereunder.

4. Delivery

4.1 Delay in delivery.
Delivery commitments are entered into in good faith but Web-Clubs Ltd. shall not be liable for delay in delivery unless the time of delivery is stated to be guaranteed when its sole liability shall be as stated in the contract.
4.2 Passing of risk.
Unless otherwise specifically agreed in writing and subject to these Conditions all risk of loss or damage to the Products shall pass to the Client upon acceptance of the Product by the Client.
4.3 Transportation costs.
Unless otherwise specifically agreed in writing, all costs and expenses of transportation shall be paid for by the Client.

5. Part Delivery

No defect or default in any part delivery of the Products shall entitle the Client to treat the Contract as repudiated for the balance of the Products remaining to be delivered under it.

6. Non Delivery

Any claim for loss or non-delivery must be made by the Client within three days of invoice date. No such claim will be considered by Web-Clubs Ltd. unless the signature of the Client on the delivery note is appropriately qualified.

7. Payment

7.1 Due date
The Client shall pay for each instalment of the Products delivered to him as though each instalment was delivered under a separate contract. Where no terms of payment are specified in the contract, the Client shall pay thirty days from the date of the invoice.
7.2 Overdue payments
Web-Clubs Ltd. reserves the right to charge interest and recovery costs on any overdue payment.
7.3 Delayed Delivery
If delivery of any goods is delayed at the request of the Client or due to delays in the delivery of information, data or other necessary resources by the Client to Web-Clubs Ltd. Web-Clubs Ltd. shall give notice to the Client when the goods are available for delivery and the Client shall pay for such Products at the end of the month following the month when they receive such notice and the risk in the goods shall pass to the Client on the date of the giving of such notice by Web-Clubs Ltd. The Client shall pay Web-Clubs Ltd. storage costs for such Products.

7.4 No deduction or set-off
The Client shall pay all amounts due under the Contract to Web-Clubs Ltd. free from all deductions and without set-off.

8. Intellectual Property Rights
It is agreed that the intellectual property rights in the software developed by Web-Clubs Ltd. will remain with Web-Clubs Ltd. upon completion of payment. This permits Web-Clubs Ltd. to develop and sell software solutions that incorporate components of the system that are common to a range of software implementations.

9. Passing of Property

If products the property of Web-Clubs Ltd. are admixed with products that are the property of the Client or are processed with or incorporated therein, the product thereof shall become and/or shall be deemed to be the sole and exclusive property of Web-Clubs Ltd. If goods the property of Web-Clubs Ltd. are admixed with products that are the property of any party other than the Client, or are processed with or incorporated therein, the product thereof shall become or shall be deemed to be owned by Web-Clubs Ltd. in common with that other party.

10. Price Variation

Scope of price
The price payable for the products is that specified for the Products in the Price List, Quotation or other Pricing Schedule current for the date upon which the order for the Products is accepted by Web-Clubs Ltd. VAT will be added to the price at the date of invoice at the rate prevailing at that date. Web-Clubs Ltd. reserves the right to make an additional charge for the provision of goods or services not included in the contract specification but requested by the Client after acceptance of a contract. The charge will be subject to a variation limit where agreed in the contract and if this is exceeded then written authority including an agreement on the acceptability of the relevant costs will be required by Web-Clubs Ltd. from the Client before the work is carried out.

11. Buyer’s Default

11.1 Web-Clubs Ltd. right to terminate
In addition to any other right it may have, Web-Clubs Ltd. may terminate the contract seven days after giving notice to the Client or may so terminate any other contract between it and the Client wholly or in part and may suspend deliveries under the contract or any other contract with the Client and may retake possession of the Products and may demand prepayment or such security as it may require for the payment of the price of the Products if;
11.1.1 The Client or any parent associated, affiliated or subsidiary company thereof does not pay to Web-Clubs Ltd. any sum due to it.
11.1.2 The Client does not provide security of payment as specified in the Contract within a reasonable time.
11.1.3 The Client fails to take delivery of the Products except in accordance with its contractual rights.
11.1.4 Web-Clubs Ltd. obtains reports which it reasonably considers to be unfavourable on the financial standing of the Client or if the Client becomes insolvent or has a winding-up resolution or order passed or made or has a receiver appointed of the whole or any part of its debts in whole or in part or has proposed or entered into any composition or arrangement with its creditors or has a bankruptcy order made against it.
11.2 Web-Clubs Ltd. Lien
In addition to its statutory rights, if any of the events set out in Clause 11.1 occurs, Web-Clubs Ltd. will be entitled to a general lien on all goods of the Client in Web-Clubs Ltd. possession for the unpaid price of any goods sold and delivered to the Client by Web-Clubs Ltd..

12. Import Licenses

Web-Clubs Ltd. shall use its best endeavours to obtain any necessary import licenses but if it is unable to do so the Contract shall be cancelled without liability to either party (save in respect of products already delivered).

13. Consequential Loss

The liability of Web-Clubs Ltd. to the Client shall be only as specified in the Contract and it shall not otherwise be liable to the Client in contract or in tort. Liability will not exceed the value of and goods or products specified in the Contract. Web-Clubs Ltd. will not be liable for consequential loss.

14. Force Majeure

Web-Clubs Ltd. shall not be liable for delay in performance or the non-performance of any contract, directly or indirectly caused by fire, impact, explosion, adverse weather or movement of the ground, labour trouble or shortage, hostilities, civil disturbance, act of any government, inability to obtain energy or suitable components, manual, equipment, transportation, or services or act of God or other matter arising from causes beyond the control of Web-Clubs Ltd..

15. Law

These conditions shall be governed by and construed in accordance with the English law.

16. Notices

Notices under the Contract shall be served personally or by pre-paid recorded delivery letter post at the address of the party specified in the Contract. A posted notice shall be deemed to have arrived 36 hours after it was posted. Whenever the last day for giving notice falls on a weekend or Bank Holiday, the time for giving such notice shall be extended to the next working day.

17. Cancellations

Cancellation of orders, in whole or in part, cannot be accepted without Web-Clubs Ltd. consent in writing and will be accepted on the basis that the Client indemnifies Web-Clubs Ltd. in respect of all losses costs and expenses incurred by Web-Clubs Ltd. up to the date upon which Web-Clubs Ltd. accepts the Client’s notice of cancellation.

18. Agreement between Parties

18.1 Entire Agreement
These conditions, together with the Contract, constitute the entire and only agreement between Web-Clubs Ltd. and the Client respecting the subject matter hereof. Any representation, affirmation of fact, promise or condition in connection therewith, or custom or usage of the trade not incorporated herein or in the Contract shall not be binding on either party. In particular no drawing, catalogue, advertisement or brochure supplied to the Client and no statement or description made by Web-Clubs Ltd. agent or employees shall be binding on either party.
18.2 Variation of Terms
No waiver, alteration or modification of these Conditions shall be valid unless made in writing and signed by a director of Web-Clubs Ltd./Web-Clubs Ltd.
18.3 International Sales
Where the Contract is between Web-Clubs Ltd. and a Client whose place of business is not within the UK, all warranties, terms, stipulations and conditions as to title, condition, fitness for purpose, merchantable quality or otherwise, whether express or implied, shall be excluded.
18.4 Support
Where required and agreed by the Customer, Web Clubs Ltd will provide on-going support of their software systems at the agreed rate and be charged to Customer on a monthly basis.
18.5 Support Termination
Web-Clubs Ltd. can terminate any support contract on providing 30 days’ written notice, either by post or email, from a director of Web-Clubs Ltd. to the customer. The expiry of the Contract or the termination thereof for whatever reasons shall be without prejudice to any other rights or remedies a party may be entitled to under law and shall not affect the respective rights and liabilities of either of the parties accrued prior to such termination.
18.6 Hosting Contract Termination
Web-Clubs Ltd. can terminate any hosting contract on providing 30 days’ written notice, either by post or email to the Client
The Client must inform Web-Clubs Ltd. within 30 days of the hosting renewal date that they wish to terminate a hosting contract. If notice is not received the hosting fee for the 12-month period is due.

19. Agency

Unless previously disclosed to Web-Clubs Ltd. the Client will be deemed to be acting as principle and not as agent.

20. Conditions apply to subsequent contracts

If subsequent to the Contract any contract is made in any manner it shall be a term thereof that these conditions apply to such contract.

21. General Terms and Conditions

Web-Clubs Ltd. reserves the right to amend these general Terms & Conditions at any time. How we use your Personal Information is kept under regular review and changes are published on this page. This page was last updated on the date shown at the bottom of this policy.

31st March 2017