When we say, “doing everything to satisfy your customers”, what does that really mean? The consumer market improved in so many ways that it now requires more refined approaches to customer satisfaction. Just delivering the right message is not enough; you also must understand who should be on the receiving end of that message. Giving one piece of information can be highly beneficial to one person and utterly unimportant to the other. That’s why it is essential to accurately define your target audience. Otherwise, your advertising will miss the point and will not produce any results.


Understanding what a target audience is

Before we walk about ways to define your target audience, let’s first establish the definition of the phrase. You all heard the saying, “Every product has its buyer”. That is an imperative sentence to think about. For example, a car company can create the best car in the world, but it will not attract the attention of someone who doesn’t care about cars. By following the same example, no matter how good your product or service is, you will not profit if you don’t sell it to the right people. Those people are your target audience.

Research your current customers

The first step will be to work with what you have. Take a look at the spending habits of your current customers. You will notice that some people spend more, and others spend less. Furthermore, you might have a few customers that show more interest than others, even if they don’t buy as much. The idea is to understand what makes the difference in their choices. By analysing your current customers, you should be able to create a template of a perfect customer that will represent everything your target audience should be. Any information you get might be of importance.

The next step would be to understand the interests of your customers. Smart technology is transforming businesses worldwide, so there is no reason not to use it to your advantage. By adding useful polls to your website, you can gather more information when your customers use their phones. Try to understand what their interests are and see if they match what you offer. If not, see if it’s worth it to improve your product in such a way that it means more to your clients.

Analyse your competitors

Another way to learn more about your target audience is to know more about your competitors, especially those running a more successful business than you. There is a reason why people visit their shops, and not yours.

This is also an excellent way to learn more about your business. Try to be more socially active, follow them on social media and other channels, and learn as much as possible about everything they do.

Customer feedback is crucial

Customer feedback should always be high on your list of business priorities. That is the only way to get an honest review of the services you are providing. Good or bad, this feedback will help you improve your product, but it will also show you how your clients think and what is important to them.

You can also do that by conducting surveys, but a more direct approach gives better results.

Demographic data will tell you more about your target audience

You cannot sell a product by advertising it in the same way to a 50-year-old man and a teenage girl. There must be a difference in the advertising approach. Collecting demographic data will help you accurately define your target audience.

That can either be done by conducting personal surveys or interviewing customers, or you can have a more professional approach and hire an experienced digital marketing agency.

Talking to professionals is a better decision because they have knowledge of different target audiences. Furthermore, they can define a set of advertising requirements based on your product and customer profile. You can also save a tremendous amount of time, which you would otherwise spend trying to figure out these things on your own.

Identify popular trends

Let’s face it; we live in an age where new trends sprout every few months, if not faster. When that happens, people tend to follow those trends, often simply because their friends are doing the same thing. Your goal is to recognise the trends your clients follow. That could be a vital piece of information that should help you “tweak” your products or advertisements to make them more popular.

Focus on your niche

Maybe one of the most critical strategies to apply is to stick to your niche. If you try to play in more than one field, it can become quite difficult to please multiple types of clients simultaneously.

Overthinking will not help produce results

Even though we went through various approaches, it is crucial to remember a simple rule; do not overthink when defining your target audience. That could lead to severe problems and a waste of time on unnecessary steps. Instead, you should come up with a pattern and stick to it:

  • find a single person you know that belongs to your target audience
  • conduct research and figure out what their likes and dislikes are
  • recognize the type of target audience they belong to
  • use the information to create a plan of action

Only once you are comfortable with quickly going through these steps can you start thinking about introducing other customers to this method and building a more solid base. As experts at convertmore.com attest, gathering data is good, but don’t overload yourself with a lot of information that you cannot process.

How to accurately define your target audience – explained!

As you can see, it all comes down to getting to know your customer. It is not difficult to accurately define your target audience. However, it does require effort and energy, and most of all, will and interest to improve your business.